Do you know what your customers expect from you? Have you ever asked them? Have you conducted any market research?
You need to have an intimate understanding of your customers and their expectations to be able to serve them in an exceptional way.Смотреть полностью
How do you deal with customer complaints?
Do you handle them head-on or do you ignore them?
Customer feedback can reveal shortcomings in our businesses that we may have overlooked.
We should all be able to differentiate legitimate customer complaints from malicious ones.
Please, act on ALL legitimate customer complaints. The way do this makes a difference in your ability to remedy the situation and retain your customer.Смотреть полностью
What makes you unique? What’s your story? Where do you fit in this crowded entrepreneurial world? What magic do you bring to your customers?
Work with me one on one to gain crystal clear clarity about your business.
We’ll take a critical look at your current operations and work towards creating an elevated brand experience.
Message me to book your session.Смотреть полностью
Every post doesn’t need to be a sales pitch. Giving value by sharing knowledge is a far more engaging tactic than overtly selling to your audience every single day.
It shows that you actually care about your customers’ pain points and, in turn, positions you as an authority in your field.
So, stop ‘selling’ so much and focus on building a relationship with your audience. It would be worth it in the long-run.Смотреть полностью